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Please complete our survey

First Name:
Last Name:
Project Type:
Sales Person:
Project Manager:
Project Address:

Sales Process

WORST - BEST
After the initial appointment, the design and budget were returned to me in a timely manner.
1 2 3 4 5
The salesperson listened to my needs and requirements and incorporated them into the design.
1 2 3 4 5
The budget was easy to understand.
1 2 3 4 5
After receiving the design and budget the follow up performed by the salesperson was diligent but not overbearing.
1 2 3 4 5
 
Please provide any comments you'd like to share on the sales process.

Project Management

WORST - BEST
The project manager listened to my questions and concerns and was very responsive in addressing them.
1 2 3 4 5
The job site was cleaned up daily (with the exception of drywall).
1 2 3 4 5
I or someone in my household received a daily communication (phone call, email, written note or meeting) from the project manager or office.
1 2 3 4 5
The impact of change order requests on the budget and schedule were communicated well.
1 2 3 4 5
Requests for decisions on finishes were presented to me at appropriate times so I did not feel rushed but kept the project on schedule.
1 2 3 4 5
Subcontractors and vendors seemed to be well informed of the project scope and schedule.
1 2 3 4 5
 
Please provide any comments you'd like to share on the project management of your project.

Subcontractors & Vendors

WORST - BEST
I was very satisfied with the quality and workmanship of the subcontractors. 
1 2 3 4 5
I felt comfortable with the subcontractors and vendors that entered our home.
1 2 3 4 5
The subcontractors and vendors acted professionally at all times.
1 2 3 4 5
 
Please provide any comments you'd like to share on the project management of your project.

Overall

WORST - BEST
Please provide us with an overall customer satisfaction rating of 1 to 5 with 5 being the best.
1 2 3 4 5

Testimonial

We value your time and feedback and appreciate you filling out this survey.

If you had a good experience we'd be most grateful if you could provide a short testimonial that we could share with future clients on this web-site as seen on our testimonial page. (Last names and addresses will not be shared.) If you scored us less than a 4 on your overall rating please let us know why so we can act on your feedback and make improvements.